Resolved

We've now resolved the incident. Thanks for your patience.

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Updated

Service restored to Medicat and Jasper Reports. Discovered that ImageNow was also affected. Working with the vendor for resolution on that final affected product.

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Identified

We are experiencing an outage affecting authentication on these systems:

  • Medicat
  • Jasper Reports

This was affecting STAR, PeopleSoft HR, and PeopleSoft Finance, but a workaround was implemented.

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Began at:

Affected components
  • Services
    • ImageNow