Resolved

We've now resolved the incident. Thanks for your patience.

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Bethany Swinton-Murray
Investigating

We are currently experiencing an unexpected outage of our IT ticketing system. Please note that the IT ticketing portal is also currently down.

We are working with our vendor on a timely resolution to this issue. Please be aware that any messages sent to our helpdesk-request@holycross.edu email account will still generate tickets, but our response may be delayed. In the meantime, if you have an urgent issue, please call the helpdesk at 508-793-3548.

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Bethany Swinton-Murray
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